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User Feedback Insights

This guide summarizes key findings from our Ollama user feedback survey, highlighting challenges users face and providing recommendations for more effective implementation.

The Ollama User Feedback Survey revealed several important insights:

  • Usage Patterns: Many consultants (12 of 16 infrequent users) currently prefer other AI tools like ChatGPT/GPT-4 (used by 15 respondents) and Microsoft Copilot (used by 9)
  • Satisfaction Rating: Average satisfaction score of 3.47/10 indicates opportunities for improvement
  • Perceived Value Gap: 6 respondents reported not seeing how Ollama adds value to their work
  • Technical Challenges: 5 users reported technical difficulties with the platform
  • Performance Concerns: Multiple comments about response quality and speed compared to alternatives

Survey respondents unanimously identified these applications as most valuable:

  1. Initial Research and Literature Review (18 mentions)
  2. Market and Competitor Analysis (11 mentions)
  3. Brainstorming Solutions and Recommendations (7 mentions)
  4. Meeting Summaries and Interview Analysis (6 mentions)
  5. Due Diligence and Regulatory Research (4 mentions)

Consultant Feedback:

“I don’t see how Ollama adds value to my work.”

Solutions:

Challenge 2: Performance and Response Quality

Section titled “Challenge 2: Performance and Response Quality”

Consultant Feedback:

“Ollama needs to be more powerful, more intelligent, or comparable to ChatGPT.”

Solutions:

  • Use our Prompt Building techniques to get better responses
  • Follow the structured CART framework for healthcare consulting prompts
  • See examples of weak vs. strong prompts to improve output quality
  • Review techniques for reducing “robotic” responses

Consultant Feedback:

“Response times are slow compared to alternatives.”

Solutions:

Consultant Feedback:

“I wasn’t aware Ollama could do that.”

Solutions:

  • Explore the full range of capabilities in our Overview
  • See specialized features like Knowledge Collections
  • Learn about browser integration for more efficient workflows

Based on survey feedback, these elements would increase usage likelihood:

  1. Real-World Examples: Demonstrate how other consultants successfully use Ollama (6 mentions)
  2. Practical Guidance: Provide quick reference guides for common consulting tasks (3 mentions)
  3. Specific Use Case Training: Offer focused training on consulting applications (3 mentions)

These practical scenarios are designed to address specific consultant needs:

  • Compare Ollama vs. alternatives for summarizing industry reports
  • Practice extracting key metrics from healthcare market reports
  • Use effective prompts for systematic literature review
  • Analyze a healthcare market using Ollama’s structured approach
  • Create competitor comparison matrices
  • Generate presentation-ready market insights
  • Analyze meeting transcripts or interview notes
  • Extract key themes and action items
  • Generate structured summaries for distribution
  • Demonstrate safe handling of sensitive client information
  • Compare with limitations of cloud-based alternatives
  • Practice uploading and analyzing proprietary documents
  • Transform basic prompts into powerful consulting queries
  • Create templates for common consulting tasks
  • Practice iterative prompt refinement

We’ve integrated all these insights into our documentation:

We welcome your continued feedback as we enhance Ollama to better serve your healthcare consulting needs.